Here is a little history about the owners of Hunter’s Friend Resort.
Originally from San Francisco, Mike and Handan Kugler made the move to Branson in August of 2003. Handan was a graduate of Hotel and Tourism Management so it seemed like a natural fit for their first venture into small business ownership. Mike’s background in technology proved beneficial as Hunter’s Friend became the first place in the entire city of Branson to offer free high speed wireless (and wired) back in those days. Nowadays, free high speed internet is the norm, but in 2003, 4 and 5 Hunter’s Friend reigned supreme! (We even had an internet cafe located in the office with 3 stations!)
We set out with a vision of how we would like our little resort to be. One of Handan’s first proclamations was cleanliness. Her thinking was this: “We do not have the space to have large playgrounds, or waterslides. We are restricted to expanding our rooms due to size. But, we can absolutely guarantee the cleanest room our guests have ever stayed in.” (And she meant it.) 14 years later – 10 years top 5 and 4 consecutive Certificates of Excellence from TripAdvisor later, I think we have clearly demonstrated our commitment to excellence.
We loved to do things that no other resort on Indian Point was doing. We became the first (and only) Green Energy Award winner from the city of Branson. We (still to this day) are the only resort that has 50 inch or larger HDTVs in each of the rooms. (Literally EVERY room) We are the only resort that gives out free DVDs. We are the only resort that offers 1 GB high speed internet on Indian Point. If there was truly a proud moment for Mike though – it would be the fact that we are the ONLY resort in the state of Missouri (and probably the entire midwest) that has induction rangetops. These were special ordered and installed from Australia and have been the most unique addition to our business since we have owned it.
We are always looking for ways to separate ourselves from the competition but rule #1 still and always will apply. Give the guests the cleanest accommodations they could possibly find in Branson.